Terms and Conditions for Merlion Culinary Co.
Welcome to Merlion Culinary Co. Please read these Terms and Conditions carefully before using our services or accessing our online platform. By engaging with our Corporate Catering, Event Catering, Wedding Catering, Private Chef Services, Food Delivery, Menu Planning, Culinary Consultation, or On-site Food Preparation services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using any part of our services, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access our website or use any services. These Terms apply to all users of the site and services, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
2. Services Provided
Merlion Culinary Co. offers a range of culinary services including, but not limited to, Corporate Catering, Event Catering, Wedding Catering, Private Chef Services, Food Delivery, Menu Planning, Culinary Consultation, and On-site Food Preparation. All services are subject to availability and the specific terms outlined in your personalized service agreement or quotation.
3. Orders, Bookings, and Cancellations
- All service bookings and orders require a confirmed agreement, which may include a deposit, depending on the nature and scale of the service.
- Cancellation policies vary based on the service type and event size. Specific cancellation terms will be detailed in your service agreement or quotation. Please review these carefully.
- Failure to adhere to cancellation policies may result in forfeiture of deposits or payment of cancellation fees.
4. Pricing and Payment
- Prices for our services are quoted on a per-service basis and may vary depending on customization, guest count, ingredients, and additional requirements.
- Payment terms, including deposit requirements, installment schedules, and final payment deadlines, will be clearly outlined in your service agreement.
- All payments must be made in the currency specified and by the agreed-upon method. Late payments may incur additional charges.
5. Dietary Requirements and Allergens
While Merlion Culinary Co. strives to accommodate all dietary requirements and allergies, it is the client’s responsibility to provide complete and accurate information regarding all dietary restrictions and allergies at the time of booking or during menu planning. We will take reasonable precautions, but we cannot guarantee that our food is 100% free of allergens due to the nature of our kitchen operations.
6. Client Responsibilities
Clients are responsible for providing accurate information, accessible venues for on-site services, and ensuring the timely fulfillment of their obligations as outlined in the service agreement. This includes, but is not limited to, providing power supply, water access, and any necessary permits for on-site food preparation or events.
7. Limitation of Liability
Merlion Culinary Co. will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from the use of, or inability to use, our services or products. Our total liability for any claim arising out of or relating to these Terms or the services provided hereunder shall not exceed the amount paid by you for the services in question.
8. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and culinary concepts, are the property of Merlion Culinary Co. and are protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Merlion Culinary Co.
18 Raffles Quay, #22-01,
Singapore, Singapore, 048582
Phone: +65 6789 1234
Email: info@merlionculinary.sg
By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.